JD’s JOYRIDES - CANCELLATION/REFUND & WEATHER POLICY
Reservations are confirmed when payment is received. Payment is refundable (less a 25% deposit) if we are informed of your cancellation more than 24 hours in advance of your reservation. This allows us to open your space back up for other riders.
If reservations are cancelled within 24 hours of the starting time of the bike tour, payment will be refunded only if we are able to sell or rent your space to another rider.
No refund will be issued if we are unable to fill the space or rent the bike. If you do not show up for your reserved tour, no refund will be issued. We appreciate your understanding.
Weather conditions can change rapidly in Boulder and safety is our highest priority. If the weather is inclement and not conducive to a safe and pleasant tour, JD's Joyrides will cancel the tour and riders can reschedule for another day or receive a full refund.